Terms & Policy

Please read our terms, conditions and privacy policy carefully before using our services.

Our Policies

Services

We provide repair and maintenance services for home appliances such as washing machines, refrigerators, air conditioners and microwaves. Our technicians are independent service professionals and are not authorized representatives of any appliance brand or manufacturer.

Brand Disclaimer

All brand names, logos and trademarks mentioned on this website belong to their respective owners. They are used only for reference and identification purposes. We are an independent repair service provider and have no official connection with any appliance brand.

Service Appointments

Customers are responsible for providing accurate booking details. Service timings may vary depending on location and technician availability. We reserve the right to reschedule appointments due to unavoidable circumstances.

Payments

All payments for services must be made directly to the technician or through the approved payment method. Service charges may vary depending on appliance type, spare parts required and repair complexity.

Limitation of Liability

We make every effort to provide quality repair services. However, we are not liable for indirect, incidental or consequential damages including appliance failure, downtime or data loss.

Cancellations & Refunds

Cancellations should be made before the technician visit. Refunds are subject to management approval and applicable service terms. Inspection and visiting charges are non-refundable.

Privacy Policy

Your personal information such as name, mobile number, email and address is used only for communication, service scheduling and support purposes. We do not sell or share your information with third parties without your consent unless required by law.

Updates to Terms

Urban Repair Company reserves the right to modify or update these terms and policies at any time without prior notice. Continued use of our services indicates acceptance of updated terms.

Why Customers Trust Us?

Verified Technicians

Experienced professionals for all appliance repair services.

Quick Service

Fast response and same-day doorstep repair support.

Genuine Parts

High-quality spare parts for long-lasting appliance performance.

Customer Satisfaction

Affordable pricing with reliable repair warranty support.